Family Quests Legal
Privacy Policy

How Family Quests handles your family's data.

Family Quests is built for families. We collect what's necessary to run the app, separate parent and child data carefully, and use the microphone only in real-time for ear-training games — audio is never stored or sent to our servers.

Effective
9 May 2026
Last updated
9 May 2026
Operator
ASPECTLYTIC PTE. LTD.

This Privacy Policy explains how ASPECTLYTIC PTE. LTD. ("Aspectlytic," "we," "us") collects, uses, and protects information when you and your family use Family Quests (the "App") on iOS or the web. By using the App, you agree to the practices described here.

Family Quests is designed for families with children. Parents create the family account using their email address. Each child has their own account name (chosen by the parent) and password. The two account types are kept separate throughout the App — a child profile cannot do anything that requires parent-level permission, and a parent profile is what we look to for consent and account-level decisions.

01What we collect — parents

Account information

When a parent creates a family account, we collect the parent's email address and a password (stored as a salted hash — we never see your actual password). This is the minimum we need to give you an account that works across devices.

The email address is used as your login identifier and to send password-reset emails when you request them. We do not send marketing emails, newsletters, or product announcements to this address.

Family configuration

Information you choose to add about your family — child profile names, avatars, quest categories, reward settings, currency balances, and similar configuration — is stored on our servers so it syncs across devices.

Feedback you send us

If you submit feedback through the in-app feedback widget, the content of your feedback (and any screenshot or device metadata you choose to include) is collected so we can improve the App and respond to you. We use Userback as a sub-processor for this; see Section 5. The feedback widget is shown only to parent users — it is never visible to or accessible from a child profile.

02What we collect — children

Children do not have email addresses associated with their profiles. Each child's profile contains:

Child profiles are created and managed by parents. Children cannot register accounts directly, cannot delete their own accounts, and cannot send feedback to us through the App. All account-level decisions affecting a child profile flow through the parent.

We do not collect children's email addresses, real names, photos, location, contacts, dates of birth, or any cross-app advertising identifiers.

03Activity and progress data

As children use the App, we record activity data so the App can function and so parents can see meaningful progress. Specifically:

This data is used for two purposes inside the App:

Activity data stays on our servers and is not shared with any third party (including for advertising or analytics). We do not link it to data from other apps. We do not collect IP addresses, device fingerprints, or cross-app advertising identifiers as part of this data.

04Microphone

The App requests microphone access for the ear-training games, which listen for the notes you sing or play to score your pitch. Here's exactly what happens:

What we do save from an ear-training round is the result — for example, the target note, how close you sang to it, and whether you listened to the reference first. That's a small numeric record, not audio.

The microphone is requested via iOS's standard permission system. You can grant or deny it at any time in your device's Settings.

05Service providers we use

To run the App, we share limited data with the following sub-processors. Each is bound by their own terms and privacy obligations:

Provider What they receive Purpose
Apple Inc.
United States
App distribution; if you opt in, crash reports you choose to share with developers via iOS settings App distribution and platform services
Hetzner Online GmbH
Germany / Finland
All account, family configuration, and progress data, stored on servers we operate Hosting infrastructure (acts on our instructions only)
Userback Pty Ltd
Australia
Feedback content submitted by parents (text, screenshots, basic device metadata) Customer support and product improvement (parents only — never children)
Resend, Inc.
United States
Parent email addresses, used only to send password-reset emails when requested Transactional email delivery
Cloudflare, Inc.
United States (global edge network)
Network metadata (IP address, request headers) routed in transit DNS, traffic security, and performance

We do not use advertising SDKs, marketing analytics services, or cross-app tracking tools. We do not sell your data, and there is no business model in which we would.

06What we don't collect

07How we use your information

We do not use your information for advertising, profiling, or automated decisions that produce legal effects.

08How we keep parent and child data separate

Family Quests is structured so that parent and child accounts have different abilities by design:

This separation is enforced in code, not just by convention.

09Where data is stored and how long we keep it

Account, family, and progress data is stored on servers we operate, hosted by Hetzner in Finland. Data is encrypted in transit (TLS) and at rest. Data may be processed in jurisdictions outside Singapore — including the European Union (Hetzner) and the United States (Resend, Cloudflare, Userback) — depending on the location of our infrastructure providers. Where transfers occur, we rely on appropriate safeguards permitted under applicable law.

Retention

10Your rights

You can exercise the following rights regarding your data. For child accounts, these rights are exercised by the parent on the child's behalf.

Access and correction

Most of your family's data is visible to you in the App — child profiles, progress, settings, currency balances, game results, and Insights. You can edit these directly through the App's Manage screen. If you want a complete copy of the data we hold about your family, or you need help correcting something you cannot reach in the App, email us at support@aspectlytic.com and we will help.

Deletion

You can delete your family account and all associated data from inside the App: Manage → Delete Account (parent only). Deletion is permanent and cannot be undone. If you cannot sign in to delete your account, see the box below.

Portability and objection

You can request your data in a machine-readable format, or object to certain processing activities, by emailing us. We will respond within 30 days.

If you are in the European Economic Area, the United Kingdom, or California, you may have additional rights under the GDPR, UK GDPR, or CCPA respectively. Contact us and we will honour them. If you are in Singapore, you have rights under the Personal Data Protection Act (PDPA), including the right to withdraw consent and the right to request access and correction; the same contact applies.

If you cannot sign in to delete your account, email us at support@aspectlytic.com from the email address associated with your family account. We will verify your identity and process the deletion manually within 30 days.

11Security

We use industry-standard measures to protect your data: TLS encryption for data in transit, encryption at rest for stored data, hashed passwords, hashed reset tokens, access controls on our infrastructure, and regular security reviews. No system is perfectly secure, but we take this seriously and will notify you and the relevant authorities if a material breach affects your account.

12Children's privacy

Family Quests is intended for use by families. Children use the App through profiles created and managed by their parents — we do not knowingly collect personal data directly from children, and the App does not provide a path for children to register accounts, submit feedback, or otherwise interact with us outside the parent-managed context.

Parents are responsible for the child profiles they create and the information they choose to put into them. If you believe we have inadvertently collected personal data from a child outside this parent-managed flow, please contact us and we will delete it.

For users in the United States, we comply with the Children's Online Privacy Protection Act (COPPA) framework: we collect only information necessary for the App to function, do not enable behavioural advertising directed at children, and rely on parental consent (granted when the parent creates the family account) for the limited data we process about children.

13Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify parents within the App or by email before the changes take effect. The "Last updated" date at the top reflects the most recent revision.

14Contact

Get in touch

ASPECTLYTIC PTE. LTD.

UEN: 202617749N · Singapore

Email: support@aspectlytic.com